The Business Game
The Business Game
The Business Game is not another highlight reel of overnight success. It is a structured, honest breakdown of what it really takes to build, scale, and sustain a business at every level.
We built The Business Game around a simple truth: business changes as revenue changes. The problems at $500K are not the problems at $5M. The mindset at $5M is not the mindset at $50M. That is why every conversation is grounded in our 10-Level framework, from Level 1 Startup and Survival through to Level 10 Legacy and Exit.
If you are:
• Trying to get your first consistent revenue
• Building your first real team
• Breaking through the messy middle
• Scaling toward eight or nine figures
• Or preparing for exit
There is an episode that meets you where you are.
Hosted by Steve Plummer and Kalena Stano, who speak to founders operating at every stage of the game. No gatekeeping. No hype. No recycled advice. Just real numbers, real mistakes, real strategy, and real decisions that moved the needle.
Each week, we publish two episodes every Monday and Thursday at 6pm AEST, featuring global founders, operators, and investors who break down what actually works at their level and what does not.
The Business Game exists to give you clarity. To help you identify your current level. To show you the moves required to reach the next one.
Because scaling is not random. It is a game. And every level has different rules.
Find your level. Play it properly. Then level up.
Watch video episodes on YouTube and explore more at thebusinessgamegroup.com
The Business Game
Project Management Expert: Why Bad Clients Only Get Worse... And What To Do About It
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LEVEL ONE: STARTUP & SURVIVAL
What does it actually take to build a business where execution isn’t the problem… but you are?
In this episode of The Business Game, Rachel Losser, founder of Losser Consulting Solutions, shares what it really takes to build a consulting firm focused on one thing most businesses struggle with: getting things done.
In this conversation, we're chatting with Rachel about about what happens when you realise that not every client is worth keeping, that growth comes from saying no more than yes, and that the biggest bottleneck in your business… is often you.
From learning how to fire the wrong clients, to building systems that don’t rely on the founder, to creating accountability across teams, Rachel breaks down what it actually takes to move out of chaos and into control - and how to get out of your own way in the process.
If you’re building a business, hiring your first team, or trying to stop being the bottleneck in your own company? This episode is for you!
Let’s dive in, with Rachel Losser:
• why bad clients don’t get better… they get worse
• the moment she realised she was the bottleneck
• how saying no leads to better opportunities
• why “ready for change” and actually changing are different
• how to build trust while still holding accountability
• the simple system that keeps projects moving forward
• why most founders delay the conversations that matter
• how to scale without turning into a micromanager
• the real reason projects fail in growing businesses
• what it takes to move from doer to leader
Chapters
00:00 – The moment Rachel knew she could do it better
02:02 – Firing clients and why it changed everything
03:25 – How to spot bad clients early
06:23 – Why clients don’t actually want change
08:26 – “I am the bottleneck”
10:15 – Training a team without losing control
11:42 – The “reverse micromanager” problem
13:22 – Turning custom work into scalable systems
16:00 – Why founders hold onto work under pressure
39:00 – The real shortcut: good work gets more work
Follow The Business Game for more real conversations with founders building across all levels of business.
Thank you for listening to The Business Game, where real founders break down the real levels of business.
Whether you're building at Level 1 ($0–$1M) or scaling through Level 6 and beyond, this show is designed to help you understand exactly where you are, and what it takes to level up.
If you enjoyed this episode, please subscribe, follow and leave a review. It helps more founders find the roadmap.
For full episodes, level breakdowns and behind-the-scenes content, follow us on YouTube, TikTok, LinkedIn, Facebook and Instagram.
Want to identify your level or learn more about The Business Game framework?
Visit www.thebusinessgamegroup.com
It's time to Level Up!
We’ll see you at the next level.
